FAQ
Frequently Asked Questions
Buying & Importing Japanese Vehicles Made Simple
General Questions
How do I start the buying process?
Browse our online inventory or request a specific car from the Japanese auctions. Once you find a vehicle, send an inquiry to receive a Proforma Invoice with the total cost.
Do I need to come to Japan to buy a car?
No. Most of our clients complete the entire process online. We provide detailed photos, inspection reports (Auction Sheets), and videos to ensure you know the vehicle's condition before purchasing.
Can you find a specific car for me?
Yes! We have access to over 100,000 vehicles weekly through Japanese dealer auctions. Tell us your preferred make, model, year, and budget, and our agents will bid on your behalf.
Payment & Pricing
What payment methods do you accept?
We primarily accept Telegraphic Transfer (T/T) to our corporate bank account in Japan. For some regions, we may accept Letters of Credit (L/C) or PayPal for small deposits.
What is the difference between FOB, C&F, and CIF?
- FOB (Free On Board): Includes the car price and all costs to get it onto the ship in Japan.
- C&F (Cost and Freight): Includes FOB plus the ocean freight to your destination port.
- CIF (Cost, Insurance, and Freight): Includes C&F plus marine insurance for the voyage.
Are there any hidden costs?
Our invoices clearly state the vehicle price and shipping fees. Import duties, local taxes, and clearing agent fees in your country are the buyer's responsibility.
Shipping & Documentation
How long does it take for my car to arrive?
Usually, it takes 3 to 6 weeks depending on your destination. This includes 1–2 weeks for booking a vessel and 2–5 weeks for transit time at sea.
What documents will I receive to clear customs?
You will receive the Export Certificate (Japanese De-registration title), Commercial Invoice, Bill of Lading (B/L), and Inspection Certificate (if required by your country).
What is the difference between RORO and Container shipping?
- RORO (Roll-on/Roll-off): The cheapest method; cars are driven onto a specialized vessel.
- Container: The car is secured inside a 20ft or 40ft container. Safer for high-value cars or multiple cars/parts.
Vehicle Condition & Quality
What is an "Auction Sheet"?
An Auction Sheet is an official inspection report used in Japan. It grades the car from 1 to 5 (or S) and notes any scratches, dents, or mechanical issues. We can help you translate these reports.
How can I be sure the odometer hasn't been tampered with?
Japan has strict laws against odometer fraud. The Export Certificate lists the mileage recorded during the last two mandatory Japanese inspections (Shaken), providing a verifiable history.
Is there a warranty on used cars?
These are used vehicles sold "as-is." However, we perform a pre-shipment inspection to ensure the engine, transmission, and electronics are in working order.
Legality & Compliance
Can I import this car to my country?
Regulations (age limits, steering side, emissions) vary by country. We recommend checking with your local customs office or a clearing agent before making a deposit.
Are you a registered exporter?
Yes. We are a licensed secondhand dealer in Japan and a member of all major Auction houses of Japan, and the Saitama Chamber of Commerce, ensuring we follow ethical business standards.